Curse

**cosyfiep** · Feb 24, 2015, 01:10 AM // 01:10

Quote:

Originally Posted by Age

Cosy.How long did it take to get unbanned on all accounts?How long does it take to get ticket processed?GW2 shouldn't have support forums if you ask me since GW didn't have any.They should be using fansites still.

I got unbanned on all accounts the same day everyone else did--19th?
and yeah, things have changed since gw came out, back then there was no support forums and then we had something and now...we have nothing, makes you feel all warm and fuzzy inside, right?

and yeah, I have to agree with Title--they are just unbanning people who got flagged for ???? and they dont know so they wont tell (and it makes them feel superior like the KNOW something, well they may not know is that it looks really bad for them).

Ms Jazz · Feb 24, 2015, 01:41 AM // 01:41

Quote:

Originally Posted by Ms Jazz

I got a reply back on my ticket. I was banned on the first wave for selling gold and item for real money. I guess I am unbanned/ havent checked yet. Here is part of their reply:
While we appreciate your concern regarding the status of your account, unfortunately we are unable to provide additional information in response to your inquiry.

While our investigation points to the fact that your account was involved in a violation, we are going to extend leniency to you on a one-time basis. We have reinstated your account and you may rejoin the game now.

and yet I am still banned lol what the

Title Points R Us · Feb 24, 2015, 01:49 AM // 01:49

Quote:

Originally Posted by cosyfiep

I got unbanned on all accounts the same day everyone else did--19th?
and yeah, things have changed since gw came out, back then there was no support forums and then we had something and now...we have nothing, makes you feel all warm and fuzzy inside, right?

and yeah, I have to agree with Title--they are just unbanning people who got flagged for ???? and they dont know so they wont tell (and it makes them feel superior like the KNOW something, well they may not know is that it looks really bad for them).

Lol I like how they made it look like they were doing him a favor tho. Very classy lol

Pre surge goes · Feb 24, 2015, 02:45 AM // 02:45

Quote:

Originally Posted by Ms Jazz

I got a reply back on my ticket. I was banned on the first wave for selling gold and item for real money. I guess I am unbanned/ havent checked yet. Here is part of their reply:
While we appreciate your concern regarding the status of your account, unfortunately we are unable to provide additional information in response to your inquiry.

While our investigation points to the fact that your account was involved in a violation, we are going to extend leniency to you on a one-time basis. We have reinstated your account and you may rejoin the game now.

How's that for a raw deal.

We screwed up and banned your account, so we'll let you go with a warning this time. But if we screw up and ban your account again, then you're gone for good.

BeefWellington · Feb 24, 2015, 02:46 AM // 02:46

Quote:

Originally Posted by Kimmie Kitty

Yeah, I got banned today and haven't done a dang thing to be banned. I'm beyond annoyed to know that others who I know for fact bot and have many alts are still getting tocrap around on gw. I'm one ticked off kitty.

Quote:

Originally Posted by Kimmie Kitty

Why the hell did they ban me? I have ONE account and don't bot or use 3rd party programs. I always just get on and play. It's beyond bs and someone has their crap wrong.

Quote:

Originally Posted by Anti Welfare

came home from work last night and all 8 of my accounts were banned. has the use of texmod and multilaunch now been deemed bannable? I'm beyond a little upset about this especially after 6+ years of loyalty.

Quote:

Originally Posted by Marcin

Same.. all I use is a GW timer and a personal textmod which it states on GWWIKI thats it ok to use.. however I have been also banned 1month ago on the 1st wave and my new 2nd account about a day or 2 ago.. Anet rlly need to sort their shit out cos its really frustrating. No bots or 3rd party software were used at all and I get punished. Also thanks for ignoring GW1 tickets.Yeah thanks anet

Quote:

Originally Posted by BurningHead

Welp, this has turned into quite the fiasco. Discovered I was banned the other day, and there's an autoban in place on me, currently doing a test to see if it's HWID or IP based.
Apparently all of the accounts that I logged into in the past month are banned. I have a buddy that gets me accounts for free, so I do kind of have an ungodly amount. (Think 30+, more than I could ever run at once, I only really used them to smurf and /dance * in towns occasionally) But didn't do anything illegitimate, just afked on rings with 6 or 7 accounts. Also I was playing on one account and occasionally saying a message in multiple districts with another.

Quote:

Originally Posted by Mr.Destruction

Hello, I was wondering if there are any people unbanned from the first banwave from 17 january or something like that. I've read this forum with much interest and finally decided to react. Since the account from my girlfriend and me are banned since this date. Myself I play since I was 11 years old, and am 21 now. I basicly grew up with GW. So I cannot deny it still hurts that I cannot login at this moment. We used multilaunch and texmod on regular base. We've sent in 3 tickets each at support but no answers. Wondering for reactions or more stories. And I was pretty shocked by the reactions from that named Chris? from Anet. Is this really the reason we are banned? Losing all our work without a warning or anything.. I wonder

Quote:

Originally Posted by sparklybeast

I'm still banned. Nothing from ANet.

I'm seriously tempted to buy another account so I can start playing again, but I don't have the money to waste if it's only going to get banned as soon as I login. Has anyone with banned accounts tried this?

I'm curious, did any of you get un-banned yet?

Everyone I know, directly or indirectly, who got banned recently had their accounts restored on the 19th. The only thing we all seem to have in common is that we signed into the game. No bots, no hacks.

Although neither of our accounts ever received an email reply to our tickets, some other people I know got this canned response from ArenaNet. (Their accounts were restored by the way)

"The account you have contacted us about has been permanently closed because it was involved in the use of an illegal third-party program. I want you to know that we take great care when analyzing accounts prior to termination. We are both diligent and conservative in determining which accounts are using programs of this type, and we terminate an account only after we are certain that such use has occurred."

Bullsh*t that they took “great care when analyzing accounts prior to termination”. It's blatantly obvious that they did a blanket automatic ban without looking into any of the accounts they permanently closed. It makes me wonder what word processor or web browser their system detected as an illegal third-party program.

I guess I'm just hacked off that they have no good method of disputing these kind of problems. Every post I made about this mess on their official forums was locked or deleted. Were they really going to handle 3700 banned accounts through their online ticket system? They can barely keep up with their GW2 tickets!

Even worse, I know that there have to be innocent accounts out there that have been banned, and will stay banned as collateral damage. Think about it. They only restored all of these accounts because they screwed up and banned so many at once, causing a huge backlash. Imagine if they only mistakenly banned like 10 accounts? Everyone would assume they were bots. And those banned would only get the generic “we take great care when analyzing accounts prior to termination” email response to their petition. Can you honestly say that ArenaNet has never done that before?

/rant

sparklybeast · Feb 24, 2015, 08:09 AM // 08:09

Quote:

Originally Posted by BeefWellington

I'm curious, did any of you get un-banned yet?

Everyone I know, directly or indirectly, who got banned recently had their accounts restored on the 19th. The only thing we all seem to have in common is that we signed into the game. No bots, no hacks.

Although neither of our accounts ever received an email reply to our tickets, some other people I know got this canned response from ArenaNet. (Their accounts were restored by the way)

"The account you have contacted us about has been permanently closed because it was involved in the use of an illegal third-party program. I want you to know that we take great care when analyzing accounts prior to termination. We are both diligent and conservative in determining which accounts are using programs of this type, and we terminate an account only after we are certain that such use has occurred."

Bullsh*t that they took “great care when analyzing accounts prior to termination”. It's blatantly obvious that they did a blanket automatic ban without looking into any of the accounts they permanently closed. It makes me wonder what word processor or web browser their system detected as an illegal third-party program.

I guess I'm just hacked off that they have no good method of disputing these kind of problems. Every post I made about this mess on their official forums was locked or deleted. Were they really going to handle 3700 banned accounts through their online ticket system? They can barely keep up with their GW2 tickets!

Even worse, I know that there have to be innocent accounts out there that have been banned, and will stay banned as collateral damage. Think about it. They only restored all of these accounts because they screwed up and banned so many at once, causing a huge backlash. Imagine if they only mistakenly banned like 10 accounts? Everyone would assume they were bots. And those banned would only get the generic “we take great care when analyzing accounts prior to termination” email response to their petition. Can you honestly say that ArenaNet has never done that before?

/rant

No, not yet unbanned. No response to my ticket, not even an automated "You're botting scum - get fooked!" (Or words to that effect). But then I was banned on 19th only shortly before other people started getting unbanned so I'm probably way down the queue.

RVallant · Feb 24, 2015, 03:54 PM // 15:54

Quote:

Originally Posted by sparklybeast

No, not yet unbanned. No response to my ticket, not even an automated "You're botting scum - get fooked!" (Or words to that effect). But then I was banned on 19th only shortly before other people started getting unbanned so I'm probably way down the queue.

Usually takes them a while to do so. Usually they'll find the account and promptly unban it - its what they did with mine anyway.

Least, if they haven't lost the account records.

Age · Feb 24, 2015, 09:39 PM // 21:39

I logged in using GWx2 both accounts and just now tried my main account not banned.

Linksys · Feb 24, 2015, 09:53 PM // 21:53

I just remembered, there were times when I tried to install and play GW on Linux. Will that be detected as a virtual machine or VMware?

Surge goes pre · Feb 24, 2015, 11:01 PM // 23:01

Quote:

Originally Posted by Linksys

I just remembered, there were times when I tried to install and play GW on Linux. Will that be detected as a virtual machine or VMware?

I play guild wars on a Mac. I'm not banned. So I'm tempted to say no.

WISHBONE FLUSH · Feb 24, 2015, 11:54 PM // 23:54

I got a second reply from Anet.......no information but .they want me to send them a reply to it......im hoping this one isn't automated. I know the first one was

Melanie Mckenzie · Feb 24, 2015, 11:56 PM // 23:56

Quote:

Originally Posted by Surge goes pre

I play guild wars on a Mac. I'm not banned. So I'm tempted to say no.

Macs run Linux now? That's news to me.

Quote:

Originally Posted by Linksys

I just remembered, there were times when I tried to install and play GW on Linux. Will that be detected as a virtual machine or VMware?

There's no telling what will be detected, but at this point I think it's safe to assume it was extremely random. The only thing all of us seem to have in common is playing/enjoying gw1. I had a bunch of old friends check their accounts, and anyone that hadnt been playing for a while hadnt been banned, while quite a few of them that had logged in somewhat recently found they had been banned. Theyve all had their accounts reinstated since, but it just goes to show.. Really the only thing we all have in common is we play the game.
Obviously not EVERYONE has been banned/unbanned, but a good percentage of people we know were innocent had been. I'm seriously calling randomness.

Linksys · Feb 25, 2015, 12:09 AM // 00:09

When I tried to run it on Linux, sometimes it would display and sometimes not. Once it did display and I was able to play it on a new computer we got for mom. Whenever I did the Linux thing, it was just Linux on the computer. Linux wasn't loaded through Windows or anything.

Sardaukar · Feb 25, 2015, 04:23 AM // 04:23

Today, I finally got on and finished some organizing that was interrupted by the ban. Ran GWx2 on desktop and laptop, trading between 4 accounts. Will post if I get banned. Doubting it though.

P.S. For those thinking these ban waves were done to shut the game down, I think it bears repeating that the game has received a lot of attention to fully automate it as well as the front page of the official wiki being updated (after waiting 2 or more years). I can't believe they'd do this just to shut it all down. If and when they do, there will be advance warning and maybe even a blowout party. The warning for sure.

Hope everyone is doing ok and either gotten their stuff back or will get it soon. Hang in there!

**cosyfiep** · Feb 25, 2015, 04:44 AM // 04:44

think I will play this weekend...have been taking some time to just organize stuff on my accounts (too afraid to move stuff from one account to another just yet, and still have yet to leave an outpost).

I cant imagine their reasons for this, so my theories are just that --MINE...but who knows? (only they do, and they arent talking, go figure).

Toxon · Feb 25, 2015, 11:42 AM // 11:42

Anyone got a banned after 20 feb?

Anyone now still run multiple accounts for Nick item gift that not banned?

Title Points R Us · Feb 25, 2015, 03:10 PM // 15:10

Using multi since day after ban(cause I know that wasn't ban reason) I run multiple acc's to nick pre & post. I trade at will between acc's even 40 stack zkeys cause I dumped any wealth off my main acc just as a precaution.

Toxon · Feb 26, 2015, 12:39 AM // 00:39

Quote:

Originally Posted by Title Points R Us

Using multi since day after ban(cause I know that wasn't ban reason) I run multiple acc's to nick pre & post. I trade at will between acc's even 40 stack zkeys cause I dumped any wealth off my main acc just as a precaution.

Thank for the sharing.

----------

Really make no sense if we have to turn on multiple pc to arrange our collections.

The only worry is getting ban for no reason and reply for weeks again. Hope they don't ban people when they have no resources for GW 1. After the ban wave, I lost my guild friends and the guild is like abandon. Many disappeared. Some simple quit due to no activity for weeks. Kinda sad hope no anyhow ban again. This is destructive to the game community.

For those innocent people up here who got banned, pls don't leave GW. Continue to let them know that you are innocent. Hope to hear unban news from you all soon.

Im Uber · Feb 26, 2015, 09:33 PM // 21:33

Quote:

Originally Posted by Surge goes pre

I play guild wars on a Mac. I'm not banned. So I'm tempted to say no.

Same, it doesn't violate any rules I don't believe so you are safe

**cosyfiep** · Feb 27, 2015, 01:52 AM // 01:52

I found a funny thread on the support forum about a bunch of gw2 accounts mass banned for gold selling (which they QUICKLY resolved

)...but guess they are just a mess over there if this is how they detect people.....